Estimates: Most simple and small estimates are free of charge with in coverage area.
If you need an official detail estimate with cost break downs or a multiple projects estimates there will be a admin charge. We will only provide a owner of a home or apartment with a estimates. If you are not the owner, we need a consent letter by the owner stating that the said construction or repair is permitted at the location.

Check list and procedures for remodeling or new build.

Remodeling project
1. Write down your remodeling wish lists.
2. Write down your budget.
3. Go window shopping for the materials you want and prices from at least two vendors.
4. Call your local buildings department for required paper work for your projects. IE- permits, variance, architectural drawing, etc
5. Find a contractor and get bids.
Here you have few options.
1) you can deal with all separate individual contractors yourself. example: electrician, plumber, cabinet contractor, equipment rental and so on. But it's on you to schedule, manage these companies and it will require your time.
2) Hire a General Contractor(GC) who can manage all these cisalpine for you.
This way you only deal with the GC and the GC will handle the rest till the end of the project.
unless you are an experienced home owner this rout is the best since most GC has extensive knowledge of the construction business and are able to hire and manage the correct vendors for you job. Said that you must find the right GC.

To schedule a work start date:
You must submit a deposit payment (per terms stated in the contract) and signed contract.
If agreed deposit is not made with a signed contract, your start date is not secured / locked in our work calendar. Verbal agreements will not be honored unless the above requirements are met.
Post deposit payment is cleared in our banks then and only then we will proceed with all required work relating to you project. I.E. permits, architect, scheduling equipment, etc.

Final payment is due within 5 business days of completing the project.
If final payment is not paid within 5 business days there will be an interest added to the final amount per month 15% of the remaining balance until the account is paid in full.

If not paid with in 30 days of final payment was due the account will be transferred to a collection agency.
All agency fees and/or legal fees including attorney fees ($350 per hour) and accrued interest will be added to the final amount and it will be sole responsibility of the client.

Our work list: Project must be listed in the contract. Any new items post project start date will be billed addition to the final bill and will be considered Change Order and billed according. All change order must be done in written form. letter, email or text. verbal change order will not be honored.

Management company / Project Manager:
We will no longer honor any work request without signed estimates (contract) and deposit prior to work start date. There will be no exceptions made.

For a job over $5,000 we will require your company reparative and your client’s signature where the said work is to be done on the contract. All over due payments will reflect fees and interests described on our policy and contract per job.

If we receive a deposit for a particular job that was quoted by Thomas GC LLC, your deposit check will constitute as acceptance of our policy and terms listed here and on our estimates for the job. Starting on July 01, 2010 this will no longer be accepted. We will require a signed contract and deposit for all jobs.

** If payment is not made by a company for completed work by Thomas GC LLC within agreed payment terms, we will contact the client where the work has been preformed for payment and over due charges. All legal collection paper work will be done on all parties involved, you and your clients name, by our collection team.

Unless agreed by us prior to the start date within in the written contract all standard contracts terms will apply.

Point of contact once we start:
We do not report to multiple people for a job. Please inform us who and how we should get in touch with one person in charge with deciding rights for the project so we can effectively expedite your job. Any change order must be done in written form. IE- email, text, fax or letter. All verbal changes will not be accepted. All correspondences must be submitted to Thomas directly. No one in TGC staff are allowed to make any changes during the project.

Project delay fee post start date.
Once a project starts and the delay is not caused by Thomas GC there will be an added charge for rescheduling the project.The added charges will be based on per day delay.

All permits, variances and fees will be responsibility of the client unless stated and agreed in the contract.
All contact via co-op, condo & local building department must be done by the client unless stated above.

Parts Cost: If we purchase and/or pick up any parts for the project it will be billed directly to the client on the final bill unless agreed and stated within the contract.

Delivery and pick up costs: Unless stated in the contract all parts pick up from a vendor will be back charged per pick up location. the cost will cover manpower, gas, time and tolls.

Appointment Cancellations: We require 24 hours notice for rescheduling your appointment. if no show we will charge the client for that visit. minimal 1 hour service charge.

Handyman payment terms: if you do not have a past history with TGC we will require payment when we completed the work, prior to departing form the work location. If you have a working and good standing history with TGC we will bill you for the services.

Project cancellation must be in written form and submit to the contractor two weeks prior start date in writing.
Full refund will be given from the deposit minus the expenses incurred prior to the cancellation. If project is canceled within the 2 weeks prior to the start date % of the deposit will be refunded.
Total deposit minus 25% cancellation fee.

Payment Methods:
We accept personal checks, cashiers, certified checks from all US national banks (citi, chase, bank america, wachovia,etc), money orders from USPS or national banks and credit cards via PAYPAL. If paying by Credit card service charge will be added. you can view the charges at http://paypal.com FEES.

Contact our legal team:
Please send all requests to: Legal